RBS support Harlands Group

Sep 15, 2009

Nat West offers support to Harlands Group

As the only fully managed end-to-end Direct Debit service on the market, ADDMS is a paperless solution that combines high degrees of automation and processing accuracy with significant cost reductions.

Accessed via the internet 24 hours a day 7 days a week, ADDMS completely removes the need for SME’s to invest in software and hardware to manage their collections. Furthermore, the solution's automated data checking and resolution processes virtually eliminate costly errors that traditionally run as high as 5%.

Group have been providing this service to selected clients for 3 years, developing the systems to ensure the highest quality of service prior to general release. The current select client base includes a County Council that process Council Tax collections; Charities managing donations, an Internet Service Provider collecting monthly invoices and even one of the UK’s top three Accountancy firms.

The NatWest team were brought on board in 2004 to assist Harlands with their Direct Debit service and have successfully managed the relationship and their growth ambitions during this period. Tom Savage, Relationship Manager in Crawley has worked closely with Kevin Scott to provide an invaluable service, which can be passed on to Harland’s end user.