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Recession proof your business Come January it is likely that we will be officially in recession and no doubt you are wondering how it will affect you. Running your business is more difficult than ever, increased utility costs, costs of borrowing money or an overdraft are rising and now the potential of a budget club near you. It is clear that there are some tuff times ahead as the costs associated with running your business increase whilst consumers are seeking lower fees as recession bites. However, let's not be too pessimistic there is no reason to assume that people will want to exercise less and perhaps they may even want to exercise more, so by delivering the right service at the right price then this could be a time of opportunity. As market leaders in the provision of membership collection and administration we have invested heavily in technology that now allows us to provide membership collection more affordably than ever. We are also at the forefront of the affordable budget club revolution and we provide online payment solutions and integrated software to most of the current budget club providers. You can also benefit from much of this same technology and understanding. We believe that we are able to make a significant difference to your business and have three offers that can help: 1. Harlands Group will improve on the fees you are charged by any other collection company based on a like for like service, helping you to reduce overheads in your business. 2. Harlands Group offer business loans secured against the future value of your membership agreements. So if you need extra cash in difficult times then look no further. 3. Rather than being threatened by the possibibity of a budget club near you, why not convert to a budget club! We are the market specialists in this area and can help you understand what you need to do and also provide the systems to get you there. Contact us today and see what we can do for your business on 0845 230 16 36 or sales@harlandsgroup.co.uk LIW 2008 Harlands Group enjoyed another successful Leisure Industry Week at the end of September. There was lots of interest in the new upgraded Snap system and the added functionality. Take a demo of the new system at www.snapdda.co.uk FIA Golf Day Harlands Group proved to be on top of their game finishing runners up at the FIA Golf Day. In the wet the team of Paul Woodford, Kevin Scott, Rob Karn and Steve Rees hacked to a respectable 2nd place out of a field of over 30 teams. Sincerely, Kevin Scott Harlands Group In This Issue Recession proofing LIW 2008 FIA Golf Day Don't worry! See what our clients think... Quick Links Snap Online Sales Debt Recovery Testimonials More On Us Focus Don't worry if your members are leaving you with empty pockets Not only do Harlands Group successfully collect 50% of all debt you currently write off but, where possible, we also pass on the cost of collection to the customer which means we can return 100% of the original debt back to your business. And because our professional account management staff and telephone negotiators deliver the highest standards of customer relations, there is no negative feedback toward the club. See what our clients think... Persistence and personal intervention is the key to successful consumer debt collection. We obtain phenomenal collections through a combination of tried and tested practices, skilled and highly trained telephone negotiators and account support managers working with new technology. Click here to find out more...