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Isn't it time
To take a look at membership collection
We are the UK's leading Health and Fitness Industry provider of flexible Direct Debit solutions and can bring savings, efficiency and increased revenue into your business. Our client base stretches from multi-site operators and local authorities to independent operators and the new "affordable fitness" providers.
Membership Revenue is the corner stone to any subscription based Health and Fitness facility and reviewing to ensure you capitalise on potential is paramount.
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Paper based and Online Sales solutions |
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Direct Debit Collection |
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Member Services Helpline |
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Credit Control |
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Debt Recovery |
There is no time like the present, so contact us now to find out how we can help your facilities make the most from our services. |
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Peepul Centre identify the need to
outsource collection
and Harlands Group has proven to be the solution
Like many clubs The Peepul Centre suffered from not having a strict set of guidelines when it came to memberships terms and conditions.
"Although we feel it's important to give flexibility we had got into a state where members would cancel or freeze on ad hoc basis, payments were haphazard and staff hours wasted on basic club administration. The system was losing valuable income and staff were not confident in approaching members regarding payments...
I have found that working with Harlands has been a great benefit to the Peepul centre. The professionalism of the customer services staff is excellent and the availability of my Account Manager is second to none. I have recommended Harlands to my contacts within the industry and would continue to do so without any hesitation. In fact I have recently signed up for Harlands' sales aid SNAP (online membership sales) and look forward to the future."
John Frape
Head of Sports and Fitness, Peepul Centre, Leicester
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Lifestyle Fitness launch of the new facility at Templemore Leisure Centre a great success.
In January Derry City Council made the decision to move the collection of Direct Debits away from the council in house system to Harlands Group. This move was to coincide with the launch of the new Lifestyle Fitness suite at Templemore Leisure Centre.
Harlands now process all the Direct Debits for Derry City Council and their partners on the project Competition line (UK) Ltd. Collections are being made using Harlands Group BACS Bureau and the transition process has been seamless for all members and staff.
Sales at the new facility have been outstanding in the last 3 months which is a testament to the quality of the facilities introduced into the Leisure Centre by Competition Line.
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