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SIBEC UK Harlands Group
Harlands Group will be at SIBEC UK in a couple of weeks and we’ve noticed that you are amongst the delegates. As you are aware we have to choose preferred meetings as do you. I thought it might be useful to send you this dedicated version of our recent E news letter. It will give you a chance to understand a little more about our business.
Harlands Group
If you would like to discuss further any element of our business please drop us a line pre SIBEC or let me know if you’d like a meeting at the event.
Harlands Group
Alongside our core direct debit business, we also provide an online sales and membership sign up system Snap. This is proving to be particularly effective in both the leisure centre environment and universities. Sales have been seen to increase by more than 10% by simply attaching a Snap portal to your web site!
Harlands Group
In the case of the education sector we have recently been working with Northumbria University where all students join the leisure facilities online and sales are in the thousands not hundreds! We would be very interested in discussing Snap with any university or colleges due to attend SIBEC 2008.
Harlands Group
We hope this introduction to our business is of help to you and hope you enjoy the event.
Harlands Group
Membership Revenue is the corner stone to any subscription based Health and Fitness facility and reviewing to ensure you capitalise on potential is paramount.
Harlands Group
Harlands Group Paper based and Online Sales solutions
Harlands Group Direct Debit Collection
Harlands Group Member Services Helpline
Harlands Group Credit Control
Harlands Group Debt Recovery
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There is no time like the present, so contact us now to find out how we can help your facilities make the most from our services.Harlands Group
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Lifestyle Fitness launch of the new facility at Templemore Leisure Centre a great success. Harlands Group
In January Derry City Council made the decision to move the collection of Direct Debits away from the council in house system to Harlands Group. This move was to coincide with the launch of the new Lifestyle Fitness suite at Templemore Leisure Centre.
Harlands Group
Harlands now process all the Direct Debits for Derry City Council and their partners on the project Competition line (UK) Ltd. Collections are being made using Harlands Group BACS Bureau and the transition process has been seamless for all members and staff.
Harlands Group
Sales at the new facility have been outstanding in the last 3 months which is a testament to the quality of the facilities introduced into the Leisure Centre by Competition Line.
Harlands Group
Harlands Group Learn about Harlands Group BACS Bureau services
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Harlands Group Sincerely,
Kevin Scott
Kevin Scott
Harlands Group

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In This Issue
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Harlands Group Harlands Group at SIBEC UK
Harlands Group Templemore Centre Launch
Harlands Group Peepul Centre Gets DD
Harlands Group Your Sales Solutions
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Quick Links
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Harlands Group Snap Online Sales
Harlands Group Debt Recovery
Harlands Group Testimonials
Harlands Group More On Us
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Focus
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Peepul Centre identify the need to outsource collection Harlands Group
Like many clubs The Peepul Centre suffered from not having a strict set of guidelines when it came to memberships terms and conditions.
Harlands Group
"Although we feel it's important to give flexibility we had got into a state where members would cancel or freeze on ad hoc basis, payments were haphazard and staff hours wasted on basic club administration. The system was losing valuable income and staff were not confident in approaching members regarding payments...
Harlands Group
I have found that working with Harlands has been a great benefit to the Peepul centre. The professionalism of the customer services staff is excellent and the availability of my Account Manager is second to none. I have recommended Harlands to my contacts within the industry and would continue to do so without any hesitation. In fact I have recently signed up for Harlands' sales aid SNAP (online membership sales) and look forward to the future."
Harlands Group
John Frape
Head of Sports and Fitness, Peepul Centre, Leicester

Harlands Group
Your Sales Solutions
Training Day
Harlands Group
Your Sales Solutions provided an outstanding day at Cookstown Leisure Centre, Northern Ireland
last month.

Harlands Group
Staff at Cookstown Leisure Centre were looking to improve on their sales skills and Harlands Group organised for Paul Woodford to provide a one day sales foundation training day.
Harlands Group
Harlands Group will be providing a series of training days for all clients during the next 12 months but if you have any specific training needs then please give us a call we may be able to help.
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